Shipping & Delivery Policy

Mastorat is a Pakistani women’s dresses store that offers a variety of traditional and modern clothing options for women. Here is the shipping and delivery policy for Mastorat:

Shipping Policy:

Mastorat offers both domestic and international shipping. Domestic shipping is available throughout Pakistan, while international shipping is available to most countries worldwide. The shipping costs and delivery times vary depending on the destination, shipping method, and weight of the package.

Mastorat offers two shipping methods: standard shipping and express shipping. Standard shipping takes 5-7 business days for domestic orders and 10-15 business days for international orders. Express shipping takes 2-3 business days for domestic orders and 5-7 business days for international orders. Customers can choose the shipping method at checkout.

Mastorat provides tracking information for all orders, which customers can access on the Mastorat website or by contacting customer service. Once the order is shipped, customers will receive an email with the tracking number and shipping details.

Delivery Policy:

Mastorat delivers the orders to the shipping address provided by the customer at the time of ordering. The delivery time depends on the shipping method and the destination. Mastorat is not responsible for any delays in delivery due to factors outside their control, such as customs clearance, weather conditions, or transportation disruptions.

Customers are responsible for providing accurate shipping information, including the full name, complete address, and contact number. If the delivery is unsuccessful due to incorrect or incomplete information provided by the customer, Mastorat reserves the right to charge an additional fee for re-delivery.

Mastorat ensures that all orders are carefully packaged and shipped to avoid any damage during transit. However, if the package arrives damaged, customers are advised to contact Mastorat’s customer service within 24 hours of receiving the package to initiate a claim.

In conclusion, Mastorat offers reliable shipping and delivery services for domestic and international orders. Customers can choose from standard or express shipping and track their orders online. Mastorat strives to ensure that all orders are delivered in a timely and secure manner, and customers can contact customer service for any inquiries or concerns.